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Use this form for any suggestions/problems with orders. Thank You!

Frequently Asked Questions

What are your shipping times?

At Syclone, we aim to get your order to you as quickly as possible. Our standard shipping times are 7-14 business days, depending on your location. You’ll receive a tracking number as soon as your order ships so you can follow its journey to your doorstep.

What is your return policy?

We offer a 40-day money-back guarantee on all our products. If you’re not completely satisfied with your purchase, you can return it within 40 days of delivery for a full refund. To start a return, please contact our customer support team at
support@the-syclone.com.

Do your products come with a warranty?

Yes! All Syclone products come with a 1-year warranty to ensure your satisfaction and peace of mind. If you experience any issues within the first year, we’ll repair or replace the item at no cost to you. Simply reach out to our support team with proof of purchase.

How can I track my order?

Once your order ships, we’ll send you a confirmation email with a tracking number. You can use this number to track your package on our website or the carrier’s site. If you have any questions about your order, feel free to contact us.